Return & Refund Policy

Eligibility for Return and Replacement:

We accept returns or replacements for products only in the case of damage during transportation, manufacturing defects, or a mismatch with the website details.

Products with small parts attached by adhesive that may detach during transportation should be reattached by the buyer at the designated locations. These are not eligible for replacement due to this normal occurrence.

Products must be returned in their original packaging with adequate protective stuffing.

Timeframe for Return and Replacement:

Returns or replacements must be initiated within 7 days from the date of delivery.

To initiate a return or replacement, please contact our customer service team at adacink820@gmail.com or WhatsApp us at +918100550820 with photographs documenting the reason for the return or replacement.

Return and Replacement Process:

Once your return or replacement request is approved, we will provide you with detailed instructions on how to proceed.

You will be responsible for the shipping costs associated with returning the item.

Upon receiving the returned item, we will inspect it to ensure it meets our return policy criteria.

If the item is approved, we will process the replacement and send you the new item.

Approval Criteria:

Returns will be approved only if the reason for return aligns with the stated policy.

Non-Returnable Items:

Products that do not fall under damage during transportation, manufacturing defects, or mismatch with website details are not eligible for returns or replacements.

Replacement Process:

Replacement will be initiated after receiving and inspecting the defective item.

For products sold as a set, replacement will be facilitated for the defective item only, not the entire set.

Shipping Charges:

Shipping charges for the return of a defective item will be the responsibility of the buyer.

NihaRika Collections will cover the shipping charges for sending the replacement item.

Refund Policy:

We accept returns only in the event that we are unable to provide you with the product you ordered or in case of a damaged product.

All other sales are final, and we do not offer returns or refunds for purchased products, unless there is a fulfillment error on our part.

If we are unable to fulfill your order due to product unavailability or any other exceptional circumstances, we will contact you to discuss the available options, including a refund.

To request a return or report a fulfillment error, please contact our customer support team at adacink820@gmail.com within 48 hours (2 DAYS) of receiving your order.

We will refund the amount to the original payment method within 7-8 working days upon receiving and inspecting the returned item.

Any items returned must be unused, unworn, and in their original packaging, including all tags and labels.

Thank you for choosing NihaRika Collections. We strive to provide exceptional customer service and ensure your satisfaction with our products.